Shipping & Store Policy Information

Famuchi Store policies

Return and store credit 

*PLEASE NOTE*

There are no refunds. Store credit only. 


You have 7 days after you receive your item(s) to be eligible for a return. 
Several types of items are exempt from being exchanged. All accessories, swimwear, 


Holiday, flash sale, and sale items are FINAL SALE. To complete your return, we require a receipt, packing slip or proof of purchase. You are only allowed one credit. Once issued a credit one time, that item is now final sale.

You will be responsible for paying for your own shipping costs for returning your item(s) unless the item received was damaged. Shipping costs are non-refundable, you will only be credited for the product(s).

If you are shipping an item, you should consider using a traceable shipping service or purchasing shipping insurance. We DO NOT guarantee that we will receive your returned item. 


Once your item is received we will inspect and notify you if your item has been approved or denied. Please return it in the way you received with original packaging. You will receive a gift credit (expires after 30 days) via email if your item(s) have been approved. If your order is denied we will notify you as well. 

image1